24/7 Digital Help Desk
One door for every digital problem.
২৪/৭ ডিজিটাল হেল্প ডেস্ক
Intake never closes. Human review runs on published service hours, and emergency-priority cases are picked up first.
How to reach us
যেকোনো সময় কেস খুলুন — মানুষ রিভিউ করে
Online case intake
অনলাইন কেস
Open 24 hours. Every submission receives a case number immediately and enters the specialist cell queue.
File a caseAssisted chat
সহায়ক চ্যাট
Guided self-help and routing at any hour. Complex or sensitive matters are converted into a tracked human case.
Find my incident typeSpecialist cells
বিশেষায়িত সেল
Twenty help desks including women, child, student, financial, recovery, evidence and law support.
Browse the cellsDevice & phone security
ডিভাইস নিরাপত্তা
Session safety, two-factor authentication, password recovery, malware risk, backup and privacy checklists you run yourself.
Open the checklistsFinancial scam support
আর্থিক প্রতারণা সহায়তা
Provider-first steps, evidence organisation and a written complaint letter you can copy, print and submit.
Prepare a complaintService commitment
- •Emergency priority — first response target within 4 hours.
- •High priority — first response target within 24 hours.
- •Standard priority — first response target within 72 hours.
- •Every status change is logged and visible to you on your case page.
The 24-hour Cyber Help Cell operates through this online intake system. A verified helpline number will be published here only after an official number is provisioned — NFF does not publish unverified contact numbers.
Official contact
02-48320064 · +88 01713 660 848
office@nffbd.org
NFF staff never ask for your password, OTP or PIN, and never request payment for help.
Routing map
আপনার সমস্যা কোন সেলে যাবে
NFF Bangladesh is a professional forum, not a police, court or government authority. The Forum provides information, evidence preparation support and lawful referral only. Final action on any platform or legal complaint rests with the relevant platform or authorised authority.