Cyber Help Cell
Social Media Help Desk
সোশ্যাল মিডিয়া হেল্প ডেস্ক
Platform-by-platform guidance for recovery, privacy, reporting and appeals — always through the platform's own official mechanisms. NFF never uses unofficial 'recovery agents' and asks you never to pay one.
What this cell does
- Point you to the correct official form for your exact problem.
- Review your submission before you send it so it is not rejected on a technicality.
- Record the platform's reference number against your case.
What this cell will never do
- We cannot delete, block or restore content on any external platform ourselves.
- We do not act as police, prosecutor or court, and we never claim to file a police case on your behalf.
- We do not trace, hack, unmask or surveil any person or account.
- We have no special access, 'inside contact' or priority channel at any platform unless a formal partnership is published here.
First steps right now
- 1Use only the official links listed on the Social Media Help Desk page.
- 2Never pay anyone promising guaranteed recovery or removal.
- 3Keep every reference number the platform gives you.
Evidence to prepare
- Account details and URL
- Platform reference numbers
- Screenshots of the problem
Evidence is stored in the private vault. Every access is logged and only the assigned review team can open it.
Other help cells
NFF Bangladesh is a professional forum, not a police, court or government authority. The Forum provides information, evidence preparation support and lawful referral only. Final action on any platform or legal complaint rests with the relevant platform or authorised authority.
The 24-hour Cyber Help Cell operates through this online intake system. A verified helpline number will be published here only after an official number is provisioned — NFF does not publish unverified contact numbers.
