Incident Centre · Emergency priority
Phone or device hacked
ফোন বা ডিভাইস হ্যাক
Unknown apps, sudden battery drain, messages you did not send, remote screen activity or a device that behaves as if someone else is controlling it.
Do this first
অচেনা অ্যাপ, নিজে থেকে মেসেজ যাওয়া বা ডিভাইস অন্য কারও নিয়ন্ত্রণে থাকার লক্ষণ।
- •Disconnect the device from mobile data and Wi-Fi.
- •Do not factory-reset yet — a reset destroys evidence.
- •From a second, trusted device change the passwords of email and banking first.
- •Review installed apps, accessibility permissions and active login sessions.
What NFF does on this case
- •Walk you through a structured device security checklist with your consent.
- •Help you review sessions, permissions and recovery settings safely.
- •Preserve your evidence in the private case vault before you clean the device.
- •Prepare a written incident summary you can hand to a bank, employer or authority.
Evidence to prepare
- •Screenshots of unknown apps or logins
- •Device model and OS version
- •Timeline of the first suspicious event
Clear limits
- •NFF never asks for your password, OTP or PIN, and never accesses your device or accounts.
- •We do not perform remote device access, forensics or malware removal.