Incident Centre · Emergency priority
Email account hacked
ইমেইল হ্যাক
Email is the master key to every other account. A compromised inbox must be recovered before social media, banking or freelancing platforms.
Do this first
ইমেইল সব অ্যাকাউন্টের চাবি — আগে ইমেইল উদ্ধার করতে হবে।
- •Use the provider's official recovery page only — never a third-party 'recovery service'.
- •Check and remove forwarding rules, filters and alternate recovery addresses.
- •Revoke connected apps and sign out of all sessions.
- •Turn on app-based two-factor authentication and save the backup codes offline.
What NFF does on this case
- •Guide you through the provider's own recovery flow step by step.
- •Help you list the downstream accounts that need password changes.
- •Record the incident as a tracked case so later disputes have a dated file.
Evidence to prepare
- •Security alert emails
- •Login-activity screenshots
- •List of accounts linked to the inbox
Clear limits
- •NFF never asks for your password, OTP or PIN, and never accesses your device or accounts.
- •We cannot restore an account on the provider's behalf.