What this desk does
এই ডেস্ক যা করে
The Forum is not a law-enforcement agency. The desk helps victims understand their options, preserve evidence correctly and approach the right authority without losing time.
First 24 hours checklist
প্রথম ২৪ ঘণ্টার করণীয়
Acting quickly preserves both evidence and recovery options.
- Do not delete messages, transactions or profiles
- Take full-screen screenshots including URL, date and time
- Record transaction IDs, phone numbers and account names
- Change passwords and enable two-factor authentication
- Report to the platform and request account preservation
- Contact the Forum help desk for filing guidance
Escalation
পরবর্তী ধাপ
For serious cases, the desk explains the national cyber support channels, the documents required, and how to write a complaint that will be accepted at first submission.