District service desks move online across the Forum network

Forum district offices have shifted their day-to-day work onto the platform. Applications, notices and complaints now move through a single digital pipeline with a memo number and a tracked status.

A member in any district can see the status of their application without visiting an office, and every published notice carries a QR code that confirms the document is authentic.

The change is part of the Forum's wider digital transformation plan, which aims to keep every official record verifiable online.