Announcement: official Help Center opens on every page

The Forum has opened an official Help Center that appears on every page of the website. Visitors can ask a question in Bangla or English and receive an immediate first-line answer.

When a request needs an official decision, an account action or an investigation, the conversation is converted into a support ticket, routed to the correct specialist team and answered by a person. Ticket status is visible to the visitor throughout.

Teams include membership, training, cyber safety, social media, news and complaint resolution.