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Social Media Help Desk

Account recovery, fake profiles and privacy

সোশ্যাল মিডিয়া হেল্প ডেস্ক

Practical, platform-official guidance. NFF never asks for your password and never uses unofficial recovery routes — every link below goes to the platform's own help centre.

Hacked account

  1. 1.Try the platform's official recovery link immediately — do not use third-party 'recovery agents'.
  2. 2.Change the password of the email address linked to the account first.
  3. 3.Turn on two-factor authentication once you regain access.
  4. 4.Check 'where you are logged in' and remove unknown devices and sessions.
  5. 5.Screenshot everything: the unauthorised posts, messages and the login alerts.
Open a tracked case for this

Official platform links

Only official help-centre addresses are listed. Never use a paid “recovery agent”.

NFF assists with lawful platform reporting. External platform removal decisions remain with the respective platform or authorized authority.