digital
District service desks move online across the Forum network
NFF Newsroom • 30 Jul 2026 • 4 min read
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District offices have moved application intake, notice distribution and complaint tracking onto the Forum platform, cutting response time for members outside Dhaka.
Forum district offices have shifted their day-to-day work onto the platform. Applications, notices and complaints now move through a single digital pipeline with a memo number and a tracked status.
A member in any district can see the status of their application without visiting an office, and every published notice carries a QR code that confirms the document is authentic.
The change is part of the Forum's wider digital transformation plan, which aims to keep every official record verifiable online.