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Announcement: official Help Center opens on every page
Secretariat • 18 Jul 2026 • 3 min read
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A new Help Center is available on every page of the website. The assistant answers common questions instantly and hands anything official to a specialist team with a ticket number.
The Forum has opened an official Help Center that appears on every page of the website. Visitors can ask a question in Bangla or English and receive an immediate first-line answer.
When a request needs an official decision, an account action or an investigation, the conversation is converted into a support ticket, routed to the correct specialist team and answered by a person. Ticket status is visible to the visitor throughout.
Teams include membership, training, cyber safety, social media, news and complaint resolution.